1. Prompt and Timely Delivery of Orders.
No surprise here. We choose our supplier partners based on their ability to deliver on time, and we only work with suppliers that stick to their deadlines. So we can stick to yours. Our dedicated customer care team is focused solely on getting you what you order on time and on target - guaranteed!

2. Accurate Order Fulfillment.
You expect to get exactly what you ordered. idegy's 10 Step Customer Care Process ensures that you do. We check, re-check, then check again to make sure that every order is filled accurately. Thanks to the most advanced technology and an experienced and dedicated customer care team, idegy guarantees satisfaction 100% of the time.

3. Products Available When Needed.
Planning ahead is a nice idea. But there are times when you need something fast. idegy can help. We have access to 1,000's of products that can be customized and rushed to you in just three to five days. And if you're not in a rush, take your pick from more than 700,000 products and view over 100,000 on line at www.idegy.com.

4. Imprint and Graphic Quality.
When your image is on the line, it's got to be the best. And idegy works hard to make sure your name, logo, and artwork look great on your products. Our design staff monitors and ensures quality of all product imprints. idegy also offers award-winning design services to create unique designs for apparel and other promotional items. If you don't get exactly what you want, we'll do it over. No questions asked. At no cost to you.

5. Timely Response to Customer Concerns.
Promotions is a time-sensitive business. Which is why everyone at idegy is committed to returning calls, answering questions, and getting you the information and products you need as quickly as possible. Our Customer Care team guarantees a same-day response to all questions or concerns.

6. Competitive Pricing.
idegy is a leader in promotional marketing. And we have a lot of purchasing clout that we put to use to get you the best prices on everything from pens and calendars to customized specialty items. Add in our 100% guarantee, and our already attractive pricing gets even better.

7. All Charges Clearly Explained.
With idegy you'll never be surprised by hidden charges of any kind. We'll explain all costs up front - or you won't pay for them. You can depend on honest, open communication from day one. You deserve it!

8. Easy Access to Products and Prices.
You want ideas. You want to know what they'll cost. And you want them fast.
No problem. Using the industry's most advanced research technology, our experienced team scours our diverse network of suppliers to find exactly what you need. Plus you can browse more than 100,000 products at www.idegy.com, 24 hours a day. You can even look at a product with your logo on it! We guarantee estimates for all standard items in just 24 hours.

9. Availability of Samples.
When you're ready to see the goods, we can quickly obtain standard product samples or ones made with your logo on it. And we can typically get your standard (non-logo) sample within 24 hours. And if you'd simply like to see a range of samples, no problem. We get them in your hands fast.

10. Variety of Product Selection and Options.
With over 750,000 products in our arsenal, sure, we can offer you choices. But it's offering the right choice that matters. idegy brings products to the table that make sense for your project, your goals, and your budget. Products that can provide you with the results you're looking for. You can put your name and logo on just about anything. Putting it on the right thing makes all the difference.

11. Ability to Supply Custom Work.
Seems pretty obvious, but it's the obvious that often gets overlooked. At idegy, we're committed to making sure you get your products exactly the way you want them. Your team member works with our design team to coordinate every detail of your order and ensure that the colors, logos, and custom artwork look just right.

12. Ease of Contacting Sales Rep.
In a wireless world, there's simply no reason not to be accessible. Every member of the idegy promotions team is available to you by phone, cell, and email. We're always ready to take a call, follow up on an order, or help solve a problem. We guarantee a same-day reply to your messages.

13. Time Savings.
If you're like most of your colleagues, buying promotional products is just part of your job. At idegy, it's our full-time job. We can help you get the products you're looking for fast - and save you the time and headaches in the process. Our promotions team knows how to get answers about products, pricing, and availability in a heartbeat. So you can get on with your job.

14. Product Knowledge.
Everyone knows pens, coffee mugs, hats, and t-shirts. But to provide truly great service, a sales rep needs to know more. Lots more. At idegy, our team has 15 years of combined experience in promotional marketing, merchandising, purchasing, and results-oriented promotional programs. They know what's new, what works, and how to get it to clients on time. Every time. Whether you're looking for a standard or custom-designed product, we've got the know-how.

15. Company reputation.
Surprisingly, this is at the bottom of the list. Sure it's important. But at idegy we believe our reputation is only as good as our last project. That's why we offer a 100% satisfaction guarantee. We treat your order like it's our only one. Because if we don't, we can never hope to have another.